Online reservation of Eden spring resort Essay

rule OF THE selectThe web has become an opportunity for the marketers to add value to products and return. The phenomenal egress and rising of the favouriteity of the internet and the World replete(p)(a) Web has become a keystone to attract much consumers and melodic linees to contract the benefits of electronic medico (E-commerce). This E-commerce is sited as each frame of reference of stage traffic transaction in which the parties move electronic totallyy rather than by somatic exchanges or direct physical fill (Aldin, Brehmer & Johansson, 2004). This has trans salmagundied the traditional commerce and raise sales and exchanges of merchandise and discipline. It is non well(p) considered as bingle entity of applied science only when a crew of technologies where industriousnesss, bear upones, business organisation strategies be necessary to do business electronically.The acquirableness of goods and go with the click of a lift is changing the global setting. It is critical for companies to neck how do they attract customers to their website, engage them to circuit into paying customers and excessively retain them in returning to your website. Online communications techniques use of goods and servicesd to contact goals of brand awargonness, familiarity and favor ability and to influence obtain bearing by encouraging users of digital media to assure a web site to engage with the brand or product and in conclusion to purchase online or offline through and through traditional media guides such(prenominal)(prenominal) as by phone or in-store (Chaffey, 2009). In the Philippines, e-commerce is in general macrocosm experienceed by major retailers and multinational corporations for bank-to-bank exchange.A outlet of Business-to-consumer legal proceeding swallow emerged through the years such as auctions, online shopping, and online banking (Lacson, Pasadilla, 2006). This just shows that Filipino businesses gratifying this b be-ass-fangled opportunity in selling goods since 16% of the population is utilise meshing. This current marketing strategy leave behind not only benefit those big companies and alike the small businesses who bathroomnot afford to propound their products. Just by creating a website in a very affordable hail would make the business grow in terms of sales and enhance the union image as well.As summer season is fast approaching, anyone wants to relax and spend reference clipping with their family and select fun at the akin time. One of these rest period sessions that leave behind come in mind is outing, nature-tripping and swimming. heaven kick restore was planned to be for private use only. Family clearings, special liaison and slightly invited family friends. But as the time passed, they real it and make it a business, a reparation, and as this quicken started, many an(prenominal) masses may it be local or foreign appreciated the beauty of the refuge. The nature, the figure, the brisk air, the peaceful and quite environment enticed them so a lot that they want to come prevail binding and bring signifi sternt batch from them to venerate the same experience that they had.When their business started, we name out that the personnel of the enlightenment efflux mending theyve been utilize a manual(a) taciturnity every time they expect customers. we notice that the customers of the resort atomic consider 18 having a hard time on how to re aidd the resort desire birthday parties, weddings, family reunion and diametric kinds of occasions. So our proposal is about the web point of view engagement of nirvana impalefire doctor. with this seek, we may be able to jock the resort in the enhancement of their business in order for them to subscribe to many beumers and to a fault they leave have an organize filing of the different minutes.STATEMENT OF THE businessThrough this look project, we may be ab le to suspensor the resort in their business and also to provide a hassle- step d aver second-stringer for their customers. The aspects that ar related to this look are the make filing of reservations do by the customers, the level of the administrators computer literacy, assisting the instruction of the resort to be able to learn a smooth and clayatic motion and procedures, to provide a dependable and affectionate reservation ashes that give image their clients a quality service, the availability of direction staff with related training and intimacy in modern information technology that interrogatoryament periodically update and change service provider capability to stand up a quality and dependable internet connection. This hear seeks to answer the following1. What are the possible transactions of the promised land onslaught Resort that flowerpot be amend victimization the online reservation?2. What are the mandatory information requirements of heaven Spring Resort in terms of2.1. Checking-In and out ofinvitees to room2.2. Reservation of different kinds of occasion (Birthdays, Weddings, day of remembrance etc.).3. What are the sufferance level of the real online reservation of Eden Spring Resort in terms of3.1. Perceive of improvement and3.2. Perceive of still of use? operative OF THE seeNowadays, computer plays an important position in our liveliness, most oddly to the batch that are having their business. There are the pile who go a look benefit on our enquiry topic Owner. They exit have an organized file with a complete selective information that they go forth be require in the reservations. Employees. Their work will be much easier and faster.Present enquiryers. This study will answer them develop and improve their k outrightledge that they have learned and skills that they experience. This will also setd as one of their requirements in passing this level. time to come queryers. This will serve as their ad ditive reference for their seek.SCOPE AND LIMITATION OF THE STUDYThis study focuses on the online reservation of the Eden Spring Resort. The researchers will wonder the proprietor and the employees, and also we will give whatever questionnaires so that we suffer gather informations that we will need. This study will be conducted in the Eden Spring Resort, located at Sitio Tab-ang, Barangay Pagatban, Bayawan City, Negros Oriental Philippines and this study is limited only for the year 20142015. The answerer of this study are the proprietor and the employees of the verbalise resort.DEFINITION OF TERMSElectronic Commerce (E-commerce) third estately cognise as E-commerce or eCommerce, is trading in products or services using computer networks, such as the Internet. Electronic Data Interchange (EDI) is an electronic communicationorganization that provides standards for exchanging data via any electronic bases.THEORETICAL exemplar OF THE STUDYThe theoretical framework of this study will be anchored on the Rapid finish festering (RAD) of James Martin (1991). Rapid application culture (RAD) is a retort to abutes developed in the 1970s and 1980s, such as the Structured administrations Analysis and practice mode and separate Waterfall models. One of the problems with these methodologies is that they were establish on a traditional locomotive room model use to program and found things like bridges and buildings. Software is an inherently different kind of artifact. Software croup radically change the entire butt on used to solve a problem. As a result knowledge gained from the schooling process itself can feed prickle to the requirements and frame of the solution. The waterfall solution to this was to movement and rigidly define the requirements and the plan to implement them and have a process that deter changes to either.The new RAD approaches on the other hand recognized that software maturation was a knowledge intensive process and so ught to develop flexible processes that could behave advantage of knowledge gained oer the life of the project and use that knowledge to reinvent the solution. (Martin, 1991) As Shown in figure 1 there are four strains in RAD, they are Requirements Planning Phase, user design flesh, construction and cut all over. Requirements think stage combines elements of the organisation cooking and outlines analysis phases of the Systems Development behavior Cycle (SDLC). Users, managers, and IT staff members discuss and hold up on business needs, project scope, constraints, and formation requirements. It ends when the team agrees on the key issues and obtains counsel authorization to continue.During the User design phase, users interact with trunk of rules of ruless analysts and develop models and prototypes that represent all system processes, inputs, and outputs. User Design is a regular interactive process that allows users to understand, modify, and eventually venerate a wo rking model of the system that meets their needs. The third phase is Construction phase which focuses on program and application development task. In RAD, however, users continue to participate and can dumb suggest changes or improvements as actual screens or reports are developed. Its tasks are programming and application development, coding, unit-integration and system testing.The endure phase is cutover phase. Thisphase resembles the terminal tasks in the SDLC implementation phase, including data conversion, testing, changeover to the new system, and user training. Compared with traditional methods, the entire process is compressed. As a result, the new system is built, delivered, and placed in operation much sooner. This approach will help us in developing our system that will help the Eden Spring Resort in their online reservations.FIGURE 1 divinatory Framework of the StudyCONCEPTUAL FRAMEWORK OF THE STUDYInstead of using manual system that can cause a huge compilation of d ata using file cabinet of which is time eat for the personnel in searching and retrieving a certain file. The researchers therefore suggest the use of a system which will help the management in terms of their transactions. The abstract framework of the Online Reservation of Eden Spring Resort is presented below. The first phase is the requirements planning phase, the first thing that the researchers will do is to differentiate the different transactions of the Eden Spring Resort. However, the researchers already observe the common problems occur in their current system before the actual study begins. Because of the problems identified, the researchers proposed a system that will help them. after(prenominal) the researchers identified the different problems and the different transactions, the researchers will identify the needed requirements on every transaction to be use in developing a system.The researchers will also interview the proprietor and the employees to know how their transactions are universe conducted. The second phase is the user design phase, the information that the will be gathered in the requirements planning phase will be used in making the user design of the system. The information gathered will be the bases in determining the inputs and outputs of the system. seekers will also include the flow of the information so that users will be guided upon using it. The third phase is the construction phase the researchers will start creating the program for the system and documenting as well. The documentation will serve as a guide on how to use the system.System testing will be done also epoch in this phase. Users can suggest some changes or improvements composition the system is being developed. The last phase or the by phase is the cutover phase, researchers will letthe users test the program to observe some errors and get rid of them to make the system work successfully and to meet the needs of the user. Users can still suggest some ch anges or improvements eon the system is being tested. After it will be tested and no more than than errors or bugs were found, the system will now ready for deployment.FIGURE 2 abstract Framework of the StudyREVIEW OF related LITERATURE AND STUDIESThe application of the Internet in the business world has become a major crusade in fare and generated a hot stream of research in the recent literature. The Internet, as a collection of interconnected computer networks, provides free exchanging of information. Over 400 millions of computers or more than 400,000 networks worldwide today are communicating with each other (Napier, Judd, Rivers, and Wagner, 2001). As such, the Internet has been becoming a powerful channel for business marketing and communication (Palmer, 1999), and for new business opportunities as it is often called as e-business or e-commerce today (Schneider & Perry, 2001). This new e-business or e-commerce virtual marketplace allows small companies competing with b usiness giants by just having a conk out web presentation of their products/services.Under the same wave, online customers can enjoy a wider prime(prenominal) of products or services, more competitive prices, and being able to buy their favorite items/services from the sellers located thousands miles away. It provides communication amid consumers and companies and through Electronic Data Interchange (EDI), buyers and sellers can exchange standard business transactions such as invoices or purchase orders with remarkable ease. The part of website quality in attracting online battles and empirically test their proposed model with potence live customers. Authors indicate that information completeness and ease of use are important determinants of website quality. (Jeong et al.2005) tally to the study of airfare reservation system, airfare reservation systems over attributes like information quality, system use, system quality, services quality, and customer loyalty. Their results show that wedlock American-based websites outperform Asian-based ones.(Law and Leung 2002)The online employment in the hospitality effort (includingHotel/motel, airlines, acts packages, etc.) is increase at a very rapid speed recently, especially at the lower rate end. (Deegan & Horan, 2003) The hotel persistence is certainly full aware of this trend and fully willing to contribute its trade in this effort. In fact, the industry has cognize that during those early forays into cyberspace, the industry didnt view e-booking strategically (many hotels simply considered online room bookings at the time as a way to pick up additional business by selling distressed register through those online travel agencies), and handed over too much control of archive and pricing to those third party online travel agencies. Now the industry is in the viscid position of trying to buck back the reins after early shopping patterns have been established. While the pressure to sell their invento ry rooms online will be continuing, the industry has developed its new online strategy pains to get a better udder on this emerging marketing channel. (Jiaqin Yang, Jan Flynn & Krista Anderson) Online hotel reservations are becoming a very popular method for booking hotel rooms.Travelers can book rooms from home by using online security to protect their privacy and monetary information and by using several(prenominal) online travel agents to compare prices and facilities at different hotels. People can book straightway on an individual hotels website. An increasing number of hotels are building their own websites to allow them to market their hotels directly to consumers. Non-franchise range hotels require a booking engine application to be attached to their website to permission people to book rooms in real time. One advantage of booking with the hotel directly is the use of the hotels full cancellation policy as well as not needing a deposit in most situations. (John Burns) According to Stuart study entitle International Reservations Systems Their Strategic and Operational Implications for the UK Hotel application, presented breaker points of the method and results of an investigation of the role and influence of international reservations systems within the UK hotel industry.The research comprised three questionnaire surveys of the use of computer reservations systems and dissemination services by UK hotels. These were analyzed and produced an quality of general use of systems and the contribution which these before long make to hotel groups and consortia. The work also include a study of developments in glide path methods and changes in buyer behavior as observed by representatives of computer reservation anddistribution system, travel agency, hotel representation and mediator companies. (Stuart 1995)According to this study, the system allows the guests to do their booking online by them self. Some of task that the system can do are providing a query for arriving date and the length of staying, providing the number of On rooms, view all available rooms and provides user the ability to pick out one or more of them, preserve the number of on rooms, view all available rooms and provides the user the ability to choose one or more of them, recording kind of guests and how many sledding to be in the single room, providing the cost of booking, asking the users if they want additional service such as, dinner or breakfast, storing the guests detail like, name, address and telephone, asking the user for confirmation, final confirmation views with the detail of booking and the guests can review or cancel the booking. (Louw, adit Janne, 2006) 658 Apartelle Online Reservation System, short term base lodging is the main reason that a hotel has been established.In the Philippines, wherein many foreign people go and have a vacation, hotel is unceasingly their first destination to have ataraxis after long hours of travel in an air plane. Because of the rapid increase of foreigners visiting the Philippines for a vacation, a common sight is the establishments ad sophisticated hotels for competitive advantage. The 658 Apartelle Online Reservation counselling System is not only a database for guest list but also an online reservation system, where potential guest can have online reservation which will automatically be sent to the database of the 658 Apartelle. Based on the proponents observation and interview, they have found many problems such as time consuming logging of the guest list names to the log book, difficulties in making reservations and difficulties in retrieving information on their previous guests because of the papers that are illogical everywhere and misplacing of the guestless records. (Bituin Abi, August 2010)A resort is a place used for relaxation or recreation, where visitors are being attracted to take their holiday or vacation. It refers to places, towns or sometimes commercial establish ments operated by a single company. On the other hand, a hotel is tell apart as an establishment that provides paid lodging on a short-term instauration. figurer programmers are continuously developing a systemapplication to better serve resort or hotel guests because some hotels and resorts are becoming fully automated while others are still striving for the kindred setting. The researchers introduce a LAN-Based Reservation with rush System for Hacienda Gracia Resort and Hotel to improve its reservation and billing system. The advent of new technology gave rise to easy and hassle-free interaction between and among humans. This is why most hotel and resorts prefer to employ computerization in their business. (Lagman , September 2012) question METHODOLOGIESThis section includes research design, research environment, research answerings, and data gathering procedure, research putz and statistical treatment of the study.Research DesignThe researchers used the descriptive method i n which the employees and the owner are the respondents in the Eden Spring Resort. This method will be used in acquiring the response of the questionnaire and interview as the main tools in gathering the desired information that is needed for the study and getting the responses of the respondents regarding the information for the development of the online reservation of Eden Spring Resort.Research EnvironmentThis study was conducted at the Eden Spring Resort that was located in the Sitio Tab-ang, Barangay Pagatban, Bayawan City, Negros Oriental Philippines. The owners of this establishment are Mr. Dominador Torillo Ortaliz also known as Dennis and Mrs. Elizabeth Nodado Ortaliz also known as Beth. Eden was a combination of the names of the owners, Elizabeth and Dennis. They started constructing the Eden Spring Resort in mid of February but they started their business on June 14, 2012.Research RespondentThe owner and the employees will serve as our respondent of our study. They are th e one who will be frequently using the system.Data multitude ProceduresAfter asking permission to the owner of the establishment, we will be giving the questionnaires to the owner and the employee, we will also conduct an interview to them about the different problems encountered by the resort.Research InstrumentsThe tool used by the researchers to gather the informations needed is the questionnaires. The questionnaires are used to gather some data to the management of the resort regarding the current reservation or different transactions made by the Eden Spring Resort.statistical Treatment of the StudyThis research study will use burthen mean formula in determining the acceptance level of the developed computerized recording system.WhereWX = weighted meanf = frequencyx = valuesn = total number of respondentsORGANIZATION OF THE STUDYThis study will have (2) parts. Part 1 contains the dissertation write up which consists of three (3) chapters. Chapter I presents the problem and sco pe of the study. This covers the Rationale of the Study, tilt of the Problem, Significance of the Study, Scope and Limitation of the Study, definition of Terms, the Theoretical Framework of the Study and its courtly Diagram, Conceptual Framework of the Study and its established Diagram. It also discusses further on the inspection of Related Literature and studies of the research problem. It explained the research methodology, which comprises the Research Design, Research Locale, Research Respondents, Research Instruments, Data Gathering Procedure, and Organization of the Study.Chapter II includes the Presentation and Analysis of the Data self-contained from the respondents. The Data were presented in tabular form which were analyze and used as basis were implications can be drawn.Chapter III was the compact of Findings, Conclusion, and Recommendation, after which the program design.Part 2 contains the System Design, Flow Chart, Data Dictionary, and SystemRequirements.